01.16.20

Total Defense Named as Finalist in 2020 Stevie® Awards for Customer Service

protect your new laptop in 2020

Total Defense is recognized for excellence in Customer Service.

Total Defense a leading provider of Internet security software was named a Finalist, for the third year in a row, in the Customer Service Department of the Year – Computer Software category in the 14th annual Stevie® Awards for Sales & Customer Service, and will ultimately be a Gold, Silver, or Bronze Stevie Award winner in the program.

The awards are presented by the Stevie Awards, which organizes several of the world’s leading business awards shows including the prestigious International Business Awards® and the Stevie Awards for Great Employers.

More than 2,600 nominations from organizations of all sizes and in virtually every industry, in 48 nations, were evaluated in this year’s competition. Finalists were determined by the average scores of more than 180 professionals worldwide, working in seven specialized judging committees.

“We believe best-in-class customer service and customer experience is an essential part of our offerings and culture, which clearly separates us from our competition,” stated Larry Guerin, President at Total Defense. “Our customer service team continues its mission to help and protect every customer they greet each day, going above and beyond customer expectations to build a trusting relationship that guarantees they receive an unsurpassed customer experience from Total Defense.”

About Total Defense

Total Defense has been passionate about protecting consumers and businesses since 1992. Our product isn’t just software, but a commitment to your cybersecurity, from installing the software effectively to helping you with recovery in the highly unlikely event of a breach; we’re here to sweat the small stuff so you don’t sweat at all.

About The Stevie Awards

Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 nominations each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at www.StevieAwards.com

People’s Choice Stevie Awards

As a finalist we are also eligible for the 2020 edition of the People’s Choice Stevie Awards for Favorite Customer Service. Please vote for Total Defense for favorite Customer Service – thank you.