05.23.24

Is that email really asking to confirm your identity?

Ever signed up for a new online account and gotten an email asking you to “verify” your identity? It happens all the time. But before you hit “reply” and send over your info, take a quick pause. Some identity confirmation requests are legit, but others are sneaky scams. Here’s how to tell the difference:

The Safe Zone: Real Confirmation Requests

Most legitimate companies will ask you to confirm your new account via a simple method, like:

  • A verification code sent by text message: This is a common and secure way to confirm you have access to the phone number associated with your account.
  • A confirmation link sent by email: Clicking the link confirms you have access to the email address you used to sign up.

The Red Flags: Scammers on the Prowl

Here’s where things get tricky: some scammers will send fake “confirmation” emails designed to steal your personal information. Watch out for these red flags:

  • Requests for personal documents: A real company won’t ask you to upload a selfie, driver’s license, or other sensitive documents via email.
  • Urgent or threatening language: Scammers often try to pressure you into acting quickly by using phrases like “your account will be suspended” or “urgent action required.”
  • Suspicious sender address: Does the email address look weird or completely different from the company’s official domain? That’s a bad sign!

When in Doubt, Verify Directly

If you’re unsure about an email requesting identity confirmation, here’s the safest route:

  • Don’t click any links or reply to the email.
  • Head directly to the company’s website and log in to your account. There, you should see any legitimate verification steps you need to take.
  • If you can’t find anything about confirmation on the website, contact the company directly using a phone number you know is real (look it up on their website).

Don’t fall victim to a sneaky email scam! When it comes to confirming your identity online, be cautious and verify directly with the company if you have any doubts.